Managed Servers Support

OffsiteNOC offers the best server administration services on the net. Every growing business relies on the information stored on its servers: from customer lists to vendor contracts, from accounts receivable to bank statements, from emails to calendars. This information is mission critical for the health of your computer systems and the overall operation and success of your business.

OffsiteNOC understands how vital this server environment is to your business and that is why we created a dedicated service solution, Managed Server, to focus on this area of technology. By using the latest, advanced tools, we monitor the most critical aspects of your server environment and proactively manage the performance of your servers in real time.

We work with you to design, develop and implement the best procedures for backup and recovery for your server information. In the unlikely event of significant downtime, your business will be fully prepared to restore and resume your operations in the shortest time possible, and avoid the pain and cost of lost data and lost revenue.

With our remote management tools, OffsiteNOC becomes your full-time network administrator, managing all the regular maintenance functions to keep your employees focused on your business and your server data secured. We will work to ensure that your data is only available to those appropriate people within your operation.

Managed Server service

As part of our Managed Server service, our Managed Application solution provides businesses with support on specific applications, ensuring that your business operates with consistently high standards. Applications software is the lifeblood of every business computer system, and OffsiteNOC provides unique support options (listed below) in this critical area of your business, thus saving you time and money.

Microsoft Exchange Maintenance & Administration Plan

• Unlimited troubleshooting to ensure continuous email communications.
• Active monitoring of inbound and outbound queue to ensure proper email flow.
• Monitoring of exchange services for email responsiveness. Any failure will be corrected within minutes.
• Advanced spam and virus filtering.

Backup Monitoring and Administration Plan

• Assess backup requirements and design a custom system to protect your critical information and data.
• Automate the backup system then monitor and maintain.
• Regular test 'restores' to ensure the integrity of the backup/restore process.
• Monitor backup processes and investigate and correct critical errors.
• Provide data restoration in the event of data loss, and ensure business continuity.