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	<title>IT Support Services Blog &#187; IT Support</title>
	<atom:link href="http://www.offsitenoc.com/blogs/category/it-support/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.offsitenoc.com/blogs</link>
	<description>One Click Remote Server Support</description>
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		<title>Clear Remote Desktop Connection History</title>
		<link>http://www.offsitenoc.com/blogs/clear-remote-desktop-connection-history/</link>
		<comments>http://www.offsitenoc.com/blogs/clear-remote-desktop-connection-history/#comments</comments>
		<pubDate>Thu, 04 Mar 2010 20:51:51 +0000</pubDate>
		<dc:creator>ajodha</dc:creator>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[RD]]></category>

		<guid isPermaLink="false">http://www.offsitenoc.com/blogs/clear-remote-desktop-connection-history/</guid>
		<description><![CDATA[Script: ClearRDMRU.vbs Purpose: Clears the Most Recently Used list of computers in the Remote Desktop Client Computer drop down box Author: Brian Heil Date: 15 March 2004 Version: V1.2 History: V1.0 &#8211; first script.  used WMI to delete registry entries. V1.1 &#8211; added deletion of Default.RDP file to clear the computer box as well as [...]]]></description>
			<content:encoded><![CDATA[<p>Script: ClearRDMRU.vbs<br />
Purpose: Clears the Most Recently Used list of computers in the Remote Desktop Client Computer drop down box<br />
Author: Brian Heil<br />
Date: 15 March 2004<br />
Version: V1.2</p>
<p>History: V1.0 &#8211; first script.  used WMI to delete registry entries.<br />
V1.1 &#8211; added deletion of Default.RDP file to clear the computer box as well as the dropdown.<br />
V1.2 &#8211; changed to wscript RegDelete method, sped up deletion loop significantly.</p>
<p>On Error Resume Next</p>
<p>Set WSHShell = WScript.createObject(&#8220;WScript.Shell&#8221;)<br />
Set File = CreateObject(&#8220;Scripting.FileSystemObject&#8221;)<br />
MYDocs = WSHShell.specialfolders(&#8220;MyDocuments&#8221;)<br />
For i = 0 to 9<br />
WSHShell.regdelete &#8220;HKCU\Software\Microsoft\Terminal Server Client\Default\mru&#8221; &amp; i<br />
Next<br />
Deletes the Default.RDP file in the current users My Documents directory.  This holds the value in the default value in Computer box in the RDC<br />
File.DeleteFile(MyDocs &amp; &#8220;\default.rdp&#8221;)<br />
MsgBox &#8220;MRU List Cleared.&#8221; &amp; vbcrlf &amp; junk,64,&#8221;Success&#8221;</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Microsoft Windows 7 for Small Business and Home Users</title>
		<link>http://www.offsitenoc.com/blogs/microsoft-windows-7-for-small-business-and-home-users/</link>
		<comments>http://www.offsitenoc.com/blogs/microsoft-windows-7-for-small-business-and-home-users/#comments</comments>
		<pubDate>Thu, 24 Dec 2009 00:44:01 +0000</pubDate>
		<dc:creator>ajodha</dc:creator>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Windows 7]]></category>

		<guid isPermaLink="false">http://www.offsitenoc.com/blogs/?p=163</guid>
		<description><![CDATA[Windows 7 is finally here and Microsoft intended it to be intuitive and simple to use and hopes to remedy past OS problems related to security, reliability and stability .  In an attempt to meet the needs of the many different types of computer users, Windows 7 will be released in six versions. Versions of [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.offsitenoc.com/blogs/wp-content/uploads/2009/12/win7.jpg"><img class="aligncenter size-full wp-image-164" title="win7" src="http://www.offsitenoc.com/blogs/wp-content/uploads/2009/12/win7.jpg" alt="" width="204" height="160" /></a></p>
<p>Windows 7 is finally here and Microsoft intended it to be intuitive and simple to use and hopes to remedy past OS problems related to security, reliability and stability .  In an attempt to meet the needs of the many different types of computer users, Windows 7 will be released in six versions.</p>
<p><strong>Versions of Windows 7</strong></p>
<ul>
<li><strong>Starter</strong>-      is for PCs with limited hardware capabilities (netbooks, lower end laptops      and workstations).  Users are limited to using a maximum of three      simultaneously running programs at a time.</li>
<li><strong>Home Premium</strong>-      offers enhanced Windows navigation, improved taskbars and jumplists, live      thumbnail previews, Mobility Center for smart phone users, Aero Glass—a      new way to view folders, enhancements to Windows Media Center and Media      Streaming, and the ability to simultaneously run an unlimited number of      applications.</li>
<li><strong>Home Basic</strong>-      is a scaled down version of Home Premium that is intended for the overseas      market.  This version has been modified to run on PCs with smaller      processers.</li>
<li><strong>Professional</strong>-      includes all the features of Home Premium as well as providing simple and      secure server networking, advanced network backup, file and folder      encryption, and location-aware printing to help your PC find the correct      printer, regardless of location.</li>
<li><strong>Enterprise</strong>-      is similar to Professional but is intended for large corporate customers      that are business volume-licensed. In addition to the features offered in      Professional, it also includes enhanced security features such as      Bitlocker data protection and advanced management capabilities.</li>
<li><strong>Ultimate</strong>-      provides home users all the features of the Enterprise version but doesn&#8217;t      require a volume license.  Unfortunately, this version will have only      limited availability through occasional promotional deals.</li>
</ul>
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		<item>
		<title>Robocopy Command</title>
		<link>http://www.offsitenoc.com/blogs/robocopy-command/</link>
		<comments>http://www.offsitenoc.com/blogs/robocopy-command/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 12:49:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[Robocopy command]]></category>

		<guid isPermaLink="false">http://www.offsitenoc.com/blogs/?p=79</guid>
		<description><![CDATA[Parameter Description Specifies the path to the source directory. Specifies the path to the destination directory. Specifies the file or files to be copied. You can use wild-card characters (* or ? ), if you want. If the File parameter is not specified, *.* is used as the default value. Specifies options to be used [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.offsitenoc.com/blogs/wp-content/uploads/2009/10/robocopy.jpg" alt="robocopy" title="robocopy" width="500" height="72" class="alignnone size-full wp-image-86" /></p>
<p>Parameter Description<br />
<Source> Specifies the path to the source directory.</p>
<p><Destination> Specifies the path to the destination directory.</p>
<p><File> Specifies the file or files to be copied. You can use wild-card characters (* or ? ), if you want. If the</p>
<p>File parameter is not specified, *.* is used as the default value. </p>
<p><Options> Specifies options to be used with the robocopy command.</p>
<p>Copy options</p>
<p>Option Description</p>
<p>/s Copies subdirectories. Note that this option excludes empty directories.</p>
<p>/e Copies subdirectories. Note that this option includes empty directories.</p>
<p>/lev:<N> Copies only the top N levels of the source directory tree.</p>
<p>/z Copies files in Restart mode.</p>
<p>/b Copies files in Backup mode.</p>
<p>/zb Uses Restart mode. If access is denied, this option uses Backup mode.</p>
<p>/efsraw Copies all encrypted files in EFS RAW mode.</p>
<p>/copy:<CopyFlags> Specifies the file properties to be copied. The following are the valid values</p>
<p>for this option:</p>
<p>D &#8211; Data<br />
A &#8211; Attributes</p>
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		<item>
		<title>What does High Availability mean?</title>
		<link>http://www.offsitenoc.com/blogs/what-does-high-availability-mean/</link>
		<comments>http://www.offsitenoc.com/blogs/what-does-high-availability-mean/#comments</comments>
		<pubDate>Wed, 14 Oct 2009 18:57:39 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://www.offsitenoc.com/blogs/what-does-high-availability-mean/</guid>
		<description><![CDATA[High Availability uses a combination of redundancy and fault tolerance in order to provide a level of operational continuity.Redundancy means that there is more than one instance of resources available. Fault Tolerance means that resources will be available even if there is a hardware failure. Configuring round robin Round robin is a local balancing mechanism [...]]]></description>
			<content:encoded><![CDATA[<p>High Availability uses a combination of redundancy and fault tolerance in order to provide a level of operational continuity.Redundancy means that there is more than one instance of resources available. Fault Tolerance means that resources will be available even if there is a hardware failure.</p>
<p>Configuring round robin</p>
<p>Round robin is a local balancing mechanism used by DNS servers to share and distribute network resource loads. You can use it to rotate all resource record (RR) types contained in a query answer if multiple RRs are found.</p>
<p>By default, DNS uses round robin to rotate the order of RR data returned in query answers where multiple RRs of the same type exist for a queried DNS domain name. This feature provides a simple method for load balancing client use of Web servers and other frequently queried multihomed computers.</p>
<p>If round robin is disabled for a DNS server, the order of the response for these queries is based on a static ordering of RRs in the answer list as they are stored in the zone (either its zone file or Active Directory).</p>
<p>Example: Round-robin rotation</p>
<p>A forward lookup-type query (for all A RRs that match a DNS domain name) is made for a multihomed computer (multihomed.example.offsitenoc.com) that has three IP addresses. Separate A RRs are used to map the host&#8217;s name to each of these IP addresses in the zone. In the stored example.offsitenoc.com zone, the RRs appear in this fixed order:</p>
<p>multihomed IN A 192.168.1.1</p>
<p>multihomed IN A 192.168.1.2</p>
<p>multihomed IN A 192.168.1.3</p>
<p>The first DNS client that queries the server to resolve this host&#8217;s name receives the list in default order. When a second client sends a subsequent query to resolve this name, the list is rotated as follows:</p>
<p>multihomed IN A 192.168.1.2</p>
<p>multihomed IN A 192.168.1.3</p>
<p>multihomed IN A 192.168.1.1</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Save Money, Save Time, Effort and with all-in-one IT Consulting Services</title>
		<link>http://www.offsitenoc.com/blogs/it-consulting-services/</link>
		<comments>http://www.offsitenoc.com/blogs/it-consulting-services/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 14:22:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[IT Support]]></category>

		<guid isPermaLink="false">http://www.offsitenoc.com/blogs/?p=70</guid>
		<description><![CDATA[IT Consulting, IT Support, IT Management, Offsite IT Services, IT consulting services  help a small business keep its computer and network systems running with minimum trouble and also make their clients’ IT networks as future-proof as possible, while remaining financially attentive as well.]]></description>
			<content:encoded><![CDATA[<p><strong></strong>IT Consulting, IT Support, IT Management, Offsite IT Services, IT consulting services  help a small business keep its computer and network systems running with minimum trouble and also make their clients’ IT networks as future-proof as possible, while remaining financially attentive as well.</p>
<p>IT consultations are a specialty of OffsiteNoc, a trusted name in the <a title="IT Support" href="http://www.offsitenoc.com/it-support-management.html" target="_blank">IT support service</a> industry for over 10 years. OffsiteNoc believes and trust  that IT support should not be limited to a ‘break/fix’ IT person, which is why they have a team of computer consultants and customer service professionals all ready and willing to advise and help their clients from the procurement stage all the way to 24/7 remote monitoring. These experts can recommend hardware and software choices based on the individual client’s needs.<br />
OffsiteNoc provides complete setup, maintenance, monitoring, upgrading and end-to-end IT consulting services, so that small business owners can save money, and at the same time fully utilize their IT infrastructure that is built to meet their specific requirements.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>IT Support Services</title>
		<link>http://www.offsitenoc.com/blogs/it-support-services/</link>
		<comments>http://www.offsitenoc.com/blogs/it-support-services/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 14:17:25 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[IT Support]]></category>
		<category><![CDATA[IT Support Services]]></category>
		<category><![CDATA[Remote IT Support]]></category>
		<category><![CDATA[Remote Server Support]]></category>
		<category><![CDATA[Remote Support]]></category>

		<guid isPermaLink="false">http://www.offsitenoc.com/blogs/?p=67</guid>
		<description><![CDATA[Nowadays, the success of every business depends completely on their ability to keep communication channel open, both within the company and with their customers. IT Support services help make this happen by ensuring that electronic channels of communication are constantly open and running.
]]></description>
			<content:encoded><![CDATA[<p>Nowadays, the success of every business depends completely on their ability to keep communication channel open, both within the company and with their customers. <a title="IT Support Services" href="http://www.offsitenoc.com" target="_blank">IT Support services</a> help make this happen by ensuring that electronic channels of communication are constantly open and running.</p>
<p>Going beyond the traditional modes for communication, file sending, shared documents and all other forms of data transfer are also necessary ways to keep personnel &#8211; and even customers &#8211; up to date. An expert support team well versed in all aspects of current and legacy network technology can provide the greatest amount of uptime for a small business’ computer network. Services such as 24/7 monitoring, network security, <a title="Data Backup Services" href="http://www.offsitenoc.com/data-backup-services.html" target="_blank">data backup and data recovery</a>, and compliance with current technology standards can help keep small businesses working efficiently. At the same time IT support services also free up valuable time for business owners and managers, allowing them to focus on other operational aspects without worry. All Covered has helped provide small businesses with invaluable <a title="IT Network Support" href="http://www.offsitenoc.com/it-support-management.html" target="_blank">IT network support</a> for over 10 years. See what they can do for your business at offsitenoc.com</p>
]]></content:encoded>
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