IT Support Services Blog

Environment

BlackBerry® Enterprise Server software version 2.1 through 4.1 for Microsoft® Exchange
BlackBerry® Enterprise Server software version 2.1 through 4.1 for IBM® Lotus® Domino®
Microsoft® SQL Server™ 2000 Service Pack 3
Microsoft® SQL Server™ 2005
Procedure

The BlackBerry Enterprise Server services must be stopped during the process described in this article.

Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery [...]

Environment

BlackBerry® Enterprise Server software version 4.0 or later for Microsoft® Exchange
Microsoft® SQL Server™
Microsoft® SQL Server Desktop Engine (MSDE)
Procedure

To change the BlackBerry Enterprise Server service account for BlackBerry Enterprise Server software versions 4.0 or later for Microsoft® Exchange, complete the following tasks:

Summary of Tasks

Create a new service account and mailbox.
Set the local permissions.
Assign the new service account to the Local [...]

BlackBerry® Enterprise Server software version 3.5 and later for Microsoft® Exchange
Microsoft® Exchange 2000, 2003 and 2007The following permissions can be assigned for the BlackBerry Enterprise Server service account:

Local Administrator rights on the BlackBerry Enterprise Server
Local Security Policy permissions for the BlackBerry Enterprise Server service account
Microsoft Exchange permissions at the Administrative Group level
Microsoft Exchange permissions at [...]

Procedure

To migrate the BlackBerry Enterprise Server from Microsoft Exchange Server 2000 or 2003 to Microsoft Exchange Server 2007, complete the following steps:

Stop all BlackBerry Enterprise Server services.Important: Restarting certain BlackBerry Enterprise Server services will delay email message delivery to BlackBerry smartphones. For more information, see KB04789.
Move the BlackBerry Enterprise Server service account. The default name for this [...]

Procedure

The following permissions are required for the BlackBerry Enterprise Server to function correctly in a Microsoft Exchange Server 2007 environment:

Exchange View Only Administrator role
Send As
Receive As
Administer Information Store

Exchange View Only Administrator role

Access the Microsoft Exchange Shell by going to Start > Programs > Microsoft Exchange Server 2007 > Exchange Management Shell.
To set the Exchange View Only Administrator role, type [...]