Clear the temporary file and restart the hotfix installation or the service pack installation
Note Skip this method if the operating system is Windows 2000.
To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:
Delete all the tmp*.cat files in the following folders:
%systemroot%\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
%systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
Delete all the kb*.cat files in the [...]
