About OffsiteNOC

OffsiteNOC, an Information Technology Outsourcing firm offers state-of-the-art as well as high-end Technology solutions, Remote IT Support and Server Support Services for small and mid-sized businesses via phone and online support. OffsiteNOC resurging as one of the leading IT Solutions provider worldwide was established in the year 2004. There is seldom an IT product that OffsiteNOC’s does not support. From servers to desktops, from printers to peripherals, OffsiteNOC has support solutions for all. Covering over 100 desktop, servers, hardware devices, printers, peripherals, routers and modems. A customer satisfaction rate of 98% has made OffsiteNOC as the best and most affordable IT support solutions provider across the globe.

Based in India, OffsiteNOC has a tradition of expertise and team of highly experienced and passionate Microsoft certified professionals are determined to deliver the best of the services in the IT industry. OffsiteNOC is a technology driven IT Services provider giving its clients instant Microsoft Certified support for expert diagnosis, repair, set-up and installation for almost all brands of computers, servers, desktops and laptops. We specialize in Support for Microsoft Windows Server, Microsoft Exchange Server, and Microsoft Small Business Server.

With its customer base around the world, with large number of customers in US and India, OffsiteNOC’s services are also available across the globe.

The combination of expertise and unmatched talent has made OffsiteNOC as one of the best cost-effective computer support provider at irresistible price. OffsiteNOC’s tradition and infallible knowledge database enables it to point and fix any IT problem in seconds.

On-line and off-line sessions between user and OffsiteNOC’s Technical Support Executive are recorded or monitored for assuring quality control or internal training purposes. Similarly, on-line and off-line sessions are recorded for user reference for better solution of the problems.

With a Customer Satisfaction rate of 95% and a Resolution Rate of 98%, OffsiteNOC provides the most effective solutions to IT problems and gives full ROI on your technology investments.

Call us toll-free at 1 866 292 9706 (Toll Free) to reach to a Microsoft certified computer support specialist in seconds.

FACTSHEET

The Company - OffsiteNOC is an India-based (with office in US) company providing remote managed services to home Office and small business users. OffsiteNOC provides next-generation computer support and expert technical support to home and small business 24x7x365 via phone, LIVE Chat as well as remote access. The organization has achieved the highest Customer Satisfaction rate of 95% and a Resolution Rate of 98%

Our mission - At OffsiteNOC we believe in technology and that technology should be made simple, affordable, manageable and accessible to all. Thus by providing complete IT solutions we endeavor that you can peacefully manage your business while we take care of all your IT worries.

Year Established - 2004

Target Markets - OffsiteNOC's cater to the IT demands and provides support to individuals, Small Office Home Office (SOHO), and Small businesses.

Products and Services - Products and services offered by OffsiteNOC are specially designed that on the one hand it brings best of the industry IT support to the clients; it also does not dig a hole in their pocket. Besides the support services are available round the year 24 hours a day. And last but not the least, support by experienced and certified technicians. We provide the following products and services: • Managed Services • Setup & Install • Managed Monitoring Services

Delivery - Live 24x7x365 support to consumers, SOHO, and Small Businesses via Phone and remote access. OffsiteNOC also gives you a link with which you would be instantly remotely connected to us after raising a ticket and all your computer problems will be solved in minutes.

Live Help Take advantage of Live help and get rid of all IVR delays. With OffsiteNOC’s Live Chat option you could connect to expert technicians instantly.

Geographies OffsiteNOC's Live 24/7 server support services is available to customers across the globe.

Resolution Rate/Customer Satisfaction The organization has achieved the highest Customer Satisfaction rate of 95% and a Resolution Rate of 98%.

Certifications
OffsiteNOC is proud to have achieved such certifications only with your support and trust in us.
• Microsoft Certified Gold Partner
• Microsoft Certified Professional - Systems Engineer
• Microsoft Certified System Administrator Web Site Business:

Corporate Headquarters USA Office -
Address: OffsiteNOC IT Services Pvt Ltd.
Lutherville, Maryland 21226
United States of America
Phone: 1-866-292-9706
Email: info@OffsiteNOC.com

India Address: